Updated: 20 June 2024
AudioLance International Ltd (“AudioLance,” “we,” “us,” or “our”) was created to establish a community for music creators, producers, session musicians, audio engineers, recording studios, and multimedia professionals to gather in a marketplace platform fully dedicated to music production. We created this privacy policy (“Privacy Policy”), effective as of [Date], because we know that you care about how information you provide to us is collected, used, and shared. This Privacy Policy relates to the information collection and use practices of AudioLance in connection with our online services (the “Services”), which are made available to you through our website located at AudioLance.com (the “Site”).
While our Site is not intended for use by children, we are committed to complying with the Children’s Online Privacy Protection Act of 1998 (“COPPA”). We recommend that parents discuss with their children restrictions regarding the online release of Personal Information (as defined below) to anyone they don’t know.
Effective May 25th, 2018, if you are from the European Economic Area ("EEA"), our processing of your personal data will comply with the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation ("GDPR").
By visiting our Site and/or using our Services, or by permitting your child to use our Services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.
Information Collection
• Personal Information
We do not collect any personal information from you unless you voluntarily provide it to us. When you sign up to become a user of the Site (a “User”), you will be asked to provide us with certain personal information, such as your first name, last name, address, applicable tax ID, and email address. In this Privacy Policy, we refer to this information and other information collected about you as “Personal Information.” In addition, in order for you to best utilize our Services, you may wish to include other types of information, including your studio/business name, resume/CV, service listing, business address, business phone number, media (audio, video, images, and other digital materials), interests, and any other types of information that you may provide.
We may require Users to undergo an identity verification procedure in order to reduce any risk to other users and to help keep the Site and Services safe and functional. We currently use a third party, [Identity Verification Service], to assist with identity verification. This identity verification process may include acquiring biometric scans and data, geolocation data, demographic data, current and previous name data, government documents, and audio, video, and photos of you, all or some of which may be shared with us. We are not responsible for and expressly disclaim any liability of any kind or nature in connection with their services. Please familiarize yourself with their Privacy Policy, which is available at [Identity Verification Service Privacy Policy URL].
We do not permit access to or use of our Services by children under the age of 18, and we do not collect any Personal Information from Users under the age of 18. If you are a User under the age of 18, please do not send any Personal Information to us or use our Services. If we learn we have collected Personal Information from a User under the age of 18, or if we learn a User under the age of 18 has provided us Personal Information, we will delete that information as quickly as possible. If you believe that a User under the age of 18 may have provided us Personal Information in violation of this Privacy Policy, please contact us at support@audiolance.com.
• Usage Information
Like most websites, we use automatic data collection technology when you visit the Site to record information that identifies your computer, to track your use of our Site, and to collect certain basic information about you and your surfing habits. This information includes information about your operating system, your IP addresses, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit, and similar information concerning your use of the Site and the Services (the “Usage Information”).
We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still visit the Site, but may not be able to use some areas of the Site and/or the Services.
As part of the Usage Information, we also collect data regarding the device you’re using on the Site, including type of device, operating system, settings, unique device identifiers, and crash data. This information enables us to troubleshoot in the event that aspects of the Site break or malfunction. Whether we decide to collect this information, if any, often depends on what type of device you’re using and its settings. To learn more about the information your device makes available to us, please read the policies of your device manufacturer or software provider.
We do not collect Personal Information in this way, but if you’ve provided us with Personal Information, we may associate that information with the information that is collected automatically. Automatic data collection may be performed on our behalf by our services providers.
Use of Information
We may use your Personal Information and Usage Information in a manner that is consistent with this Privacy Policy and the context of our relationship with you. We will use your Personal Information and Usage Information collected through the Site for the following purposes:
•To identify you when you sign into your account;
•To respond to your requests and to provide you with the Services;
•To process payments for purchases through the Site;
•To respond to your inquiries and comments, as well as to contact you about changes to the Site and/or the Services;
•To notify you about communications from other users or perspective employers, technical notices, updates, security alerts, support and other administrative notifications.
•To send you notices (for example, in the form of emails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;
•To send you information we think you may find useful or that you have requested from us;
•To display information to advertise Seller’s services on the Site;
• To enhance and improve the Site or the Service, such as through personalized features and content;
• To allow you to share use of the Service through third-party social media platforms;
• To analyze the use of the Site and the Service and the people visiting to improve our content and Site and the Service
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law;
• To perform accounting and administrative tasks;
• For any other purposes disclosed at the time the information is collected or to which you consent; and
• As otherwise specifically described in this Privacy Policy.
AudioLance reserves the right to retain and use any photograph, audio, video, or other media submitted by you to sell Services on the site. We also reserve the right to use your feedback and reviews published on the Site. Our use of such material is consistent with the restrictions on disclosure of Personally Identifiable Information. We further reserve the right to monitor, edit, and/or restrict any messages, photographs, or media that are posted on the Site.
Disclosure of Information
We do not disclose your Personal Information to third parties for their direct marketing purposes. We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include Personal Information.
If AudioLance or all or substantially all of our assets are acquired, either by merger, acquisition, bankruptcy, or other sale of all or a portion of our assets or the business, we reserve the right, as part of this type of transaction or event, to transfer or assign your information and other information we have collected from users of the Services to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity or acquirer, as applicable.
We may disclose your Personal Information and Usage Information to government authorities and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas. We may also disclose your Personal Information and Usage Information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of this Site, or anyone else that could be harmed by such activities.
Registration, Account Set Up, Buying & Selling Services
In order to use the Services, you need to provide us with Personal Information. You may review, change, or remove the Personal Information from your account settings, or by contacting us at support@audiolance.com . You need to provide this information to enable us to provide you with the Services. We may require additional information from you before permitting you to use certain aspects of the Services.
Email Communications
We may occasionally use your email address to send you emails to provide customer support, for transaction-related purposes (such as confirming and reminding you of payments, subscription renewals, and new account registrations), to keep you updated on our Services, or to send you information about products, services, promotions, or events that we think may be of interest to you.
Retention and Security of Information
We have implemented reasonable measures to help protect your information from loss, misuse, unauthorized access, and accidental destruction. However, please understand that no security system is foolproof and that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. Consequently, we cannot ensure the security of any information you transmit to us, and you do so at your own risk.
Accessing and Modifying Your Personal Information
You may access, modify, or delete your Personal Information by sending an email to support@audiolance.com. Please include your name, email address, and a detailed description of your request. We will take reasonable steps to respond to your request within a reasonable timeframe. We may ask you for additional information to confirm your identity before providing any information or making any changes.
Links to Other Sites
The Site may contain links to third-party websites that are not controlled or operated by AudioLance. This Privacy Policy does not apply to such third-party websites. AudioLance is not responsible for the content of these websites or the actions of the operators of these websites. We encourage you to review the privacy policies of these third-party websites before providing any information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we update the Privacy Policy, we will revise the “Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions or comments about this Privacy Policy or our information practices, please contact us at:
Email: support@audiolance.com
Mailing Address: AudioLance International Ltd
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom